Volunteer & Outreach Coordinator

We are Hiring!

Catholic Charities of Chemung/Schuyler is growing and seeking a Volunteer & Outreach Coordinator to join our team!

Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people’s lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.

Don’t miss out on being a part of something special!

Position Title:  Volunteer & Outreach Coordinator

Salary: $22.00-24.00/hour depending on education and experience.

Schedule: Full-time, 37.5 hours per week.

Who are we looking for?

  • Someone who is passionate about making a positive impact in the community.
  • Someone who values partnership and works well both individually and as a part of a team.
  • Someone who is empathetic, ethical, and goal orientated.
  • Someone who is a great communicator and has exemplary attention to detail.

Primary Functions:

The Volunteer and Community Outreach (VCO) Coordinator is the liaison for Catholic Charities Chemung Schuyler (CCCS) agency-wide community involvement, which includes all aspects of volunteer management and, with the Marketing and Development Director, creates policies and procedures relating to volunteers. The VCO Coordinator is the point-person for all in-kind donations, including Bags of HOPE, and other donations throughout the year. The VCO Coordinator is also the key staff for third-party agency-wide community events.

Specific Duties:

  • Manages and serves as primary liaison for all volunteer efforts at CCCS. This includes recruiting volunteers, onboarding, and managing the volunteer training. Additional responsibilities include providing reports to program directors and creating a volunteer recognition plan. Manages groups of volunteers for special events throughout the year. Creates volunteer schedules that may include staff, agency board members and members of the community.
  • Coordinates outreach and tabling events for the agency. Works to establish a team of staff and volunteers that are available for outreach events. Works with the Marketing and Development Director to distribute appropriate agency information at each event.
  • Writes policies and procedures, waivers, and handbook for the volunteer program.
  • Manages all in-kind donations for special events, assuring all donations are appropriate. Submits lists of donations for entry into the Raiser’s Edge donor database system and acknowledgement.
  • Possesses knowledge of Raiser’s Edge to provide back-up support for Raisers Edge data entry as needed.
  • Manages all activities for the holiday adoption program including coordinating requests with case managers, and receipt and distribution of gifts. Collaborates with Marketing and Development Director for gift solicitation promotion. Completes all follow-up activities including donor acknowledgements, and program data analysis and reporting.
  • Facilitates all aspects of third-party events, community collection drives, Bags of HOPE, and community-driven third-party fundraisers.
  • Provides support to CCCS special and signature events – during preparation, at the events, and post event tasks.
  • As appropriate, provides support to the Development team with various tasks such as proofreading materials, brainstorming fundraising strategies, content writing for grants and proposals, and other tasks as asked by supervisor(s).
  • Collaborates with Marketing and Development Director on basic social media posts regarding volunteering, in-kind donations, and general community involvement opportunities.
  • Participates in relevant agency meetings and/or training.
  • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops.
  • Other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive. Employees must follow appropriate supervisory direction and perform other related duties as required.


  • Bachelor’s Degree in a related field preferred or High School diploma and a minimum of four years’ experience in a related position. Working knowledge of office equipment, personal computers, Windows, Microsoft Office, including Word, Excel, PowerPoint. A combination of education and experience may be substituted at the discretion of the Executive Director.
  • Proficiency with Microsoft Office Suite, team player, strong attention to detail, ability to meet deadlines.
  • Experience with Raiser’s Edge or fund development or other nonprofit software; marketing experience in a non-profit setting strongly preferred. An equivalent combination of education and experience will be considered.


  • Ability to work hours outside of regular office hours at events.
  • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques.
  • Possess excellent verbal and written communication skills.
  • Ability to prioritize assignments, plan, and complete work projects with minimal direction.
  • Ability to multi-task and prioritize duties.
  • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
  • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records.
  • Proficiency and experience with PC’s and Microsoft applications.
  • Ability to analyze and interpret data and to handle problem resolution.
  • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier.
  • Continuous use of a reliable, registered and insured vehicle.
  • Ability to demonstrate behaviors and attitudes that support the agency’s mission, philosophy, and policies.
  • Working knowledge of community partners, resources and funding systems external to the agency.
  • Background checks may be required per program regulations.
  • Compliance: adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.

Ability to meet the following physical requirements with or without reasonable accommodation:

  • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.
  • Stand, sit, walk, bend, stoop, kneel, and reach.
  • Climb up or down stairs.
  • Able to reach above or below shoulders.
  • Occasionally lift or move objects weighing up to 10 lbs.
  • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
  • Be able to read, write and interpret written documents.

What you will get:

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

  • Salary: $22.00-24.00/hour depending on education and experience.
  • Full-time M-F, 37.8 hours per week.
  • Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.
  • Holidays: 12 paid holidays
  • NY State Paid Sick Leave
  • Agency Sick Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group and Term Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Supplemental Insurances
    • o Hospital
    • o Accident
    • o Auto
    • o Pet
    • o Specified Disease
  • Flexible Spending Account
  • Legal Plan
  • Identity Plan
  • Employee Assistance Program
  • 403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)
  • My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

  • Applications will be reviewed regularly until the position is filled.
  • Phone screenings will be conducted with qualified candidates.
  • In-person one-hour interviews will be conducted with candidates who advance after the phone screening
  • In-person interviews are typically with 2-4 Interviewers

Selected candidate(s) to start ASAP.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

To apply for this job please visit completepayroll.evolutionadvancedhr.com.